EFFECTIVE DATE: September 16, 2022
SILSYNC RESERVES THE RIGHT TO CHANGE THIS POLICY FROM TIME TO TIME, WITH OR WITHOUT NOTICE TO YOU. IF YOU CONTINUE TO USE THE SERVICE, YOU CONSENT TO THE NEW POLICY. WE WILL ALWAYS HAVE THE LATEST POLICY POSTED ON THE SERVICE.
This Policy applies to personal information we collect on the Service. As used in this Policy, “personal information” means information that can be used to identify any natural person either directly or indirectly.
PERSONAL INFORMATION WE COLLECT
Personal Information You Voluntarily Provide to SILSYNC
When you register for an Account, we require that you provide us with certain personal information about you. Depending on the types of activities you engage in on our Service or how you otherwise use or interact with our Service, we may collect the following categories of personal information about you:
Identifiers and contact information, such as your real name, physical address, email address, telephone number, IP address, geo location, your phone’s unique device identifier, and similar information; Account information, such as your username, password, account activity and similar information; Employment or organizational information, such as your employer, membership in organizations and similar information; and Any other information you or third parties provided to us.
We collect information that you provide to us directly when you: Create an account; Contact us to ask a question or otherwise communicate with us; Request customer service including dispute resolution, correspondence through any part of our Service, and any correspondence you send to us; Post a review or comment any part of our Service, post other user-generated content on any part of our Service; Upload content, including without limitation photos, videos, and other digital content; Apply for a job with SILSYNC; Participate in our public blogs and forums (“Public Forums”); Sign up to receive announcements, newsletters, or other promotional materials; or Otherwise provide us with your personal information.
The collection of this information is necessary to provide the functionality of the Service and/or to comply with applicable laws and regulations related to the Service’s product offerings. While the information described here is provided to us only with your permission, some aspects of the Service may not be available if you choose not to provide us with such information and personal information.
Personal Information We Collect Automatically
In addition to the information that you provide to us voluntarily, we collect information automatically through the Service, such as how you use and interact with the Service, data on activities that you pursue through the Service, pages visited, links clicked, and other similar activities. This information is used to provide you with the Service, to better understand our users and how they use the Service, and to improve the Service. You may be able to limit such collection in the settings on your device. As with the voluntarily provided information described above, some aspects of the Service may not be available if you choose not to provide us with such information and personal information.
See Section 5 for more information on our automatic collection of your personal information.
How We Use Personal Information
We use the personal information that we collect to make the Service available to our users, to comply with our legal obligations under applicable laws, to market and promote the Service, to improve the Service, and to protect our legal rights.
Examples of the ways in which we may use your personal information include:
For any purpose with your consent and/or to fulfill any other purpose for which you provide your personal information to us; Provide, operate, analyze, administer, improve, and personalize the Service; Provide you with the Service and any information, product or order fulfillment; Contact you in connection with the Service, notifications, events, programs or offerings; Send you updates and promotional materials; Advertise or market product or services to you, including to deliver direct mail, email, mobile messages, social media notifications and other electronic marketing communications; Conduct market research and analytics; Protect our rights or our property and to ensure the technical functionality and security of the Service; To carry out our obligations and to enforce our rights arising from any contracts we have entered, including, but not limited to, any contracts between you and us; and Comply with applicable law, assist law enforcement, and to respond to regulatory or other legal inquiries. By using the Service, you consent to us using your personal information to contact you with email newsletters or about our products and special events. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails, or by whatever other means we allow you to unsubscribe. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our Service. We may also use your personal information for any other purposes with your consent.
How We Share Personal Information
We may disclose personal information that we collect in the following circumstances:
With our subsidiaries and affiliates; With our contractors and vendors who support aspects of the Service and our business, including: services related to website hosting, data analysis, information technology and related infrastructure; If you have created your Account on behalf of another entity (e.g. your employer) (“Employer”), such entity, as well as other Users of that may be part of the your Employer’s account; To the extent that you or your Employer chose to integrate your Account with third-party services, including third-party applications, and provided that such integration is supported by our Service (“Third Party Providers”), with such Third Party Providers. To the extent you or your Employer chose to register to any event that we host, organize or sponsor, then with your permission we may share your registration details with others, including the hosts, organizers, speakers, services providers and sponsors of that event, so that they may contact you with relevant information and offers, or to fulfill any promotions related to the event; If you submit a public review or feedback, (note that we may, at our discretion, store and present your review publicly, on our Service); With a buyer or other successor in the event of a merger, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our users is among the assets transferred (in such event, we will provide notice to our users of such transfer); When we believe, in good faith, that disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms [insert link to Terms of Service] or any other applicable policies; and With your express consent.
To the extent you participate in our Public Forums, please note that any information you share, including personal information, may be read, collected, and used by others who access the Service. Due to the nature of such public forums, your posts and certain profile information may remain visible to all even after you terminate your Account. To request removal of your information from publicly accessible portions of our Service, please contact us at the email address or mailing address listed at the end of this Policy. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.
Additionally, from time to time, we may receive requests from government agencies to obtain information about our users. In handling such government requests, we greatly value the privacy of your information. While we may be required to turn over partner information at times, we will strive to require a search warrant or subpoena, to the extent that we can reasonably demand such warrant or subpoena, before we turn over information about you and we will also strive to notify users when we receive government requests about their data.
Finally, we may disclose anonymized, non-personal information about the Service and our users without restriction.
Accessing and Correcting Your Information
You are solely responsible for ensuring that any personal information that you provide to us is accurate. You may be able to view and update certain personal information that we have about you by logging into your Account or by emailing the address provided at the end of this Policy. We reserve the right to reject any changes you make to your personal information and to reject any requests to change your personal information submitted through inappropriate channels.
Special Notice for California Residents
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at email@example.com or write to us at the address listed at the end of this Policy. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
DATA SECURITY and Retention
We use commercially reasonable physical, technical, and administrative measures to secure your personal information from accidental loss and from unauthorized access, use, and disclosure. For example, we (i) restrict access to personal information to employees, contractors, and other service providers, (ii) limit the storage of personal information to users’ name, email address, Employer name, and other non-sensitive personal information only, (iii) train our personnel on privacy issues as needed, (iv) will have our personnel monitor privacy issues; (v) will implement a data security policy which includes regular auditing of our security measures; (vi) use industry standard encryption technology to safeguard your information; and (vii) require our employees to sign confidentiality agreements that extend to your personal information. In addition, we rely on the technical safeguards provided by the third-party vendors (e.g. Amazon Web Services) we use to host, store, and process your personal information. However, the transmission of information via the Internet is not completely secure. As we cannot guarantee the security of information transmitted to or from us, we are not responsible for any unauthorized access to and disclosure of any information you send to or receive from us. Any transmission of personal information is at your own risk. We are not responsible to our users or to any third party due to any loss, misuse, or alteration, except to the extent required by applicable law.
Please also keep in mind that the safety and security of your information also depends on you. You are responsible for keeping your account information, including your password, confidential. We ask you not to share your password with anyone. If you have reason to believe that your data is no longer secure, please contact us immediately at the email address or mailing address listed at the end of this Policy.
If you would like to deactivate your Account, please email the address provided at the end of this Policy. However, even after you request deactivation of your Account, we may retain copies of information about you, including your name and email address, and any transactions or services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our services and products, to assist with investigations, to enforce any of our terms and conditions or other applicable agreements or policies, or to take any other actions consistent with applicable law, all in accordance with our data retention policy and at our reasonable discretion.
AUTOMATED DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with the Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, as further described in this Policy.
Cookies and Analytics
Other Technologies. We may use other third-party services, including but not limited to, Google Analytics, that automatically collect information about you to better understand how you use and interact with the Service and how we can improve your experience while using the Service. The information collected through this process by the third-party service providers does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these. We may also use these analytics services to record mouse clicks, mouse movements, scrolling activity, as well as any text that you type into our Service. By using our Service, you acknowledge and agree that you are aware that our Service may record your activities on our Service and that you consent to this recording.
“Do Not Track” Signals
We do not currently respond or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of information about an individual consumer's online activities over time and across third-party websites or online services.
Any third-party services integrated with the Service shall be subject to the policies and practices of such third parties, and we are not responsible for how they collect, use, and share your personal information. We encourage you to review the privacy practices and policies of such third parties. We make no guarantees about, and assume no responsibility for the information, services, or data/privacy practices of third parties.
Additionally, our Service may include links to other third-party websites as a convenience to you. If you click on one of those links you will be taken to websites we do not control, and this Policy does not apply to those third-party websites. The inclusion of any link does not imply our endorsement of any other company, its site(s), or its product(s) and/or service(s). We are not responsible for the privacy practices or content of any other site.
RESTRICTIONS ON USE
Our services and products are not intended for individuals under the age of eighteen (18). We do not knowingly collect and use personal information related to minors.
To ask questions or comment about this Policy and our privacy practices, contact us at firstname.lastname@example.org or 1585 Waller St., San Francisco, CA 94117. Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence.